Subscription Cancelation Request

We're sorry to see you go. If there's anything we can do to support you, please reach out or submit a ticket.

You can manage or cancel your subscription depending on where you signed up:

Subscriptions via our website

Use the following links to manage or cancel your subscription:

• Grief Works

• Self-Compassion

• Anxiety Solution

• Illume

For the other apps, please contact us at feedback@illumeapps.com and we'd be more than happy to look into this for you. 

Subscriptions via the App Store

You’ll need to cancel through your Apple ID. As Apple manages your payment and subscription, we don't have an option to cancel this for you. But you can do it in a few easy steps here.

If you’re seeking a refund for an Apple subscription, request it directly here.

Subscriptions via Google Play Store

1. Open the Play Store on your device.

2. Go to your Profile > Payments & Subscriptions > Subscriptions.

3. Select the app and tap Cancel Subscription.

For newer Android devices:

1. Open Settings > Google > Manage Google Account.

2. Tap Payments & Subscriptions > Manage Subscriptions.

3. Cancel the subscription from there.

If you need additional support, please email us at feedback@illumeapps.com or submit a ticket.