I uninstalled the app—what happens to my data?

Modified on Sun, 6 Jul at 7:40 PM

We don’t recommend uninstalling the app, as we currently don’t support data sync or recovery. Uninstalling may result in the permanent loss of your course progress, journal entries, and any other saved activity.


As part of our commitment to privacy and data security, we'd like to inform you that if you choose to delete the app, your associated data will also be permanently deleted. This practice aligns with our privacy policy, which ensures that your personal information is treated with the utmost care and protection.


If you've already uninstalled the app, unfortunately we’re unable to recover your data unless you had your own backup.



If you need additional support, please email us at feedback@illumeapps.com or submit a ticket.

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